To initiate a return, please review Return Policy
We offer a 1-year warranty on all our products from the date of purchase.
Warranty coverage includes:
To make a warranty claim or learn more about our Warranty Policy, please contact our customer service team at 800-960-7618 or +1 510-838-5973
I own several KitchenAid (4.5qt, 5 qt, 6qt). None of them meets my expectation. Dough sticks to the hook. This mixer doesn't have defects of KitchenAid. There are two problems I would like manufacture to fix. 1) hard to clean. 2) too big for a family of four. I just need mixer to mix 1lb flour. However, the dough from this Hakka mixer is much better than KitchenAid, Kenmore, or Breville ( I have all of them). If you are serious about good eats, this kind of machine is the choice.
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Return Policy Overview:
Return Process:
Damages and Issues:
Exceptions and Non-Returnable Items:
Exchanges:
European Union 14-Day Cooling Off Period:
Refunds:
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