Warranty Service

Hakka Brothers Corp®

Warranty Service

Commercial equipment plays a critical role in your daily operation. Hakka Brothers Corp® provides clear warranty support for eligible products, helping you get the assistance you need with confidence.

Valid in the Contiguous United States & Selected Areas of Canada*
Limited Warranty

1-Year Limited Parts / Repair Warranty

Hakka Brothers Corp® provides a limited parts and repair warranty for eligible products for one year, or 365 days, from the original date of purchase.

365
Days of Coverage
Coverage begins on the original purchase date shown on your receipt, invoice, or order confirmation.
Coverage Details

What Is Included in Your Warranty

This limited warranty is intended for eligible products used under normal operating conditions and in accordance with the product instructions.

✓

Covered by Warranty

  • Defects in materials or workmanship.
  • Malfunctions or failures that occur during normal use.
!

Not Covered by Warranty

  • Misuse, abuse, or neglect.
  • Improper electrical connection or power failure.
  • Accidents, fire, flood, or other natural disasters.
  • Improper maintenance, including lack of preventive care or cleaning.
  • Unauthorized alterations, modifications, or repairs.
Before Requesting Service

Please Have Your Proof of Purchase Ready.

This warranty applies to the original purchaser. To begin a warranty review, please provide valid proof of purchase, such as a receipt, invoice, or order confirmation.

Warranty eligibility may depend on the product model, purchase date, usage conditions, service location, and whether the product has been installed, operated, and maintained properly.

Proof of Purchase

A receipt, invoice, or order confirmation showing the original purchase date.

Product Information

Product name, model number, and serial number, if available.

Issue Details

A clear description of the issue, with photos or videos whenever possible.

Warranty Request Process

A Clear Path to Support

To help our Customer Service team review your request efficiently, please include your purchase information, product details, and a clear description of the issue.

01

Prepare Your Documents

Gather your receipt, invoice, or order confirmation showing the original purchase date.

02

Share the Issue Clearly

Include the product model, symptoms, photos, videos, and any troubleshooting steps already taken.

03

Contact Our Support Team

Our Customer Service team will review your information and assist with the next steps.

Warranty Inquiries

We’re Here to Help

For warranty questions, please contact our Customer Service team. We’ll help review your request and guide you through the available support options.

Email

Customer Service

Send your order information, product details, and issue description for review.

order@hakkabros.com
Call

Phone Support

Contact us by phone during business hours for warranty-related questions.

800-960-7618
510-838-5973
Visit

Official Website

Browse product information, support resources, and company details online.

hakkabros.com
Warranty PDF

Official Policy

View or download the official Hakka Brothers warranty service document.

Download PDF

Important Notes

*Warranty service is valid only in the Contiguous United States and selected areas of Canada. Availability of warranty support may vary by product, location, service provider access, and shipping conditions.

This warranty applies only to the original purchaser and requires proof of purchase. Hakka Brothers Corp® reserves the right to review and determine warranty eligibility based on product condition, usage, maintenance history, service location, and purchase documentation.

For the official warranty document, please download the Hakka Brothers Warranty PDF using the link provided on this page.