Warranty & Return Policy

Return Policy

• If you would like to return or exchange an item for any reason, we are here to help! You can return a product for store credit, another product, or a refund to the original form of payment.
• Please note the following exceptions to our Return and Refund Policy:
• Here are some examples of common exceptions: (Common exception products such as refurbished items do not allow returns)
• Refurbished items are final products and cannot be returned or exchanged.
• Returned items must still have tags attached and be returned in the original product packaging.
• Returned items must show no visible signs of wear or use.
• Ordinary buyers (Residential) will charge a restocking fee of 30% of the selling price (excluding tax) for returns, while distributors or commercial buyers will charge 20% of the selling price.

To initiate a return, please review Return Policy

Warranty Service

We offer a 1-year warranty on all our products from the date of purchase.

Warranty coverage includes:

• Repair or replacement of defective parts or products.
• Covers manufacturing defects and malfunctions under normal use.
• Please note: Exclusions may apply to specific warranty terms, please review the detailed warranty terms for more information.

To make a warranty claim or learn more about our Warranty Policy, please contact our customer service team at 800-960-7618 or +1 510-838-5973